Delete your PoshanSense account

Request permanent deletion without installing or opening the app.

1. Send an email from the email address linked to your PoshanSense account.
2. Use the subject PoshanSense account deletion request.
3. Say that you want your PoshanSense account and associated personal data deleted.

If the button does not open an email app, send your request to id.smallpotatostuff@gmail.com. Never send your password or API key.

What the request covers

Your PoshanSense sign-in account and private cloud journal, including meals, custom foods, saved meals, profile, health preferences, targets and weight history. We will also review associated suggestions, support correspondence and identifiable diagnostic records. Include your Support ID if you want help locating diagnostics; do not send journal contents.

What needs a separate step

• After confirmation, clear PoshanSense’s app storage on each device to remove offline journals, account snapshots, recovery copies and locally saved keys.
• Delete exported backup files separately.
• Your Google account, Health Connect records and information held independently by service providers are not deleted by this request.

Timing and retention

We will confirm receipt, verify ownership and provide the expected completion time by email. If any information must be retained for a legal or security reason, we will explain what, why and for how long. See the privacy policy for how PoshanSense handles data.

You can make the same request in the app under Settings → Data & privacy → Delete account and data. Export anything you wish to keep first.